The communication I recieved from Gabi Brown was outstanding - she was very responsive and provided me with clear, concise answers each time. Communication around the knowledge test was first class. Gabi was sure to send me all the relevant information well in advance. Equally, the process for completing exams in a virtual set-up was fantastic - the digital software was easy to use and they communicated in advance to make sure I was set up and ready for the exam.

There's a breadth to the qualification that isn't in the standard which is very relevant for the soft skills.

Gabi is an absolute superstar! She is always so supportive and accommodating with the apprentice’s requests and since she has been the main contact for us, things have really been going swimmingly. EPA is a stressful time for the apprentices and it's really nice for me to be able to honestly tell them that if there are any concerns of issues, my contact in AIM is really supportive and I can see that removes some of the tension.

The way you have conducted yourself and have represented AIM has been truly outstanding. I would like to thank you on a personal note because this has been probably one of the most testing times for me personally. You have made this process so easy and comforting and have always been there to reply to any queries. I honestly can't thank you enough.

The support that we received from AIM from developing an idea to receiving the customised units was excellent. Our business development lead, Clare is always at the end of the phone and is excellent at providing us with the right information along with timescales whilst Fabienne, Director for Business Growth and Transformation, provided us with excellent support ensuring that the units met the requirements we needed, we felt that there was a real understanding of the subject matter that we develop and deliver

The Access to HE course at West Lancs has given us the best baseline for Edge Hill's course content whereas other access course students haven't covered a lot of the information. The students from West Lancs have all passed our two assignments, OSCE, A&P exam and our placements. We were all so well prepared for this degree due to the Access course at West Lancs.

...we have been delivering the AIM Level 3 qualifications in esports. Thanks to the excellent support and encouragment from our Business Development Lead and our Centre lead, Overworld now uses the AIM IF kitemark to demonstrate an assurance of excellence and outstanding quality of provision for our educational programmes.

... a truly knowledgeable and professional staff team and awarding organisation to work with. 

Our contact with Armando at AIM has been truly excellent. I've been teaching in FE for about eight years and at my other places, we often ended up with EV's who were not necessarily subject specialists so it has been wonderful working with someone who is so up-to-date and close to the industry - an area we are so passionate about.

Myself and the other members of the apprenticeship team within digital have really benefitted from the planning document provided to us by AIM for the Apprenticeship Observations. It allows for learners to plan thoroughly and ensures they feel planned and prepared to cover all areas of the standard that will be required. It also allows the learners to see waht standards will be hit within the observation, giving them further guidance on how the observation will go.

AIM have proven to be a highly dependable and reliable partner in the delivery of new standards and their supportive and communicative approach has given us confience that we can deliver industry ready training that can be reliably and accurately assessed.

Thank you all for responding so quickly to ensure our learner reaches the gateway in time to start their EPA process. Looking forward to working with you on our first apprentice and this new system.

Just an email from me to say an ENORMOUS thank you for all your help getting me into my knowledge test. Your calm head was very much needed talking me through my logins and passwords when the ones I had would not work. A huge amount of gratitude from me as you really helped me out this afternoon.