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Season's Greetings

A message from the AIM CEO

The holiday season is here! This is a time for families, friends and rest. It is also a time for reflection and I would like to take this opportunity to thank you for the difference you make for learners and the impact you have had both individually and as organisations over the past 12 months.

You have enabled AIM to deliver our charitable objectives and reach ever increasing numbers of learners from all walks of life. For example, in 2023/24 we awarded over 80,000 certificates as a direct result of the work you do. It is also clear that you have had an exceptionally busy autumn term because we have already registered well over 20,000 learners between September and November!

Looking ahead to 2025, our focus will remain unapologetically on two simple objectives. Firstly, to offer you the very best customer support and secondly to deliver high quality qualifications and assessment. We value the partnerships we work within and look forward to achieving even more in collaboration with you in the New Year and beyond.

Here's to a festive holiday season and a new year full of achievements and success for our learners.

Kevern Kerswell

Group Chief Executive Officer

 

 

AIM Christmas Closure dates

Our offices will be closed from 4pm, Friday 20th December 2024 and reopen at 9am on Thursday 2nd January 2025

Should you require support in the meantime, please contact our Customer Experience Team on enquiries@aimgroup.org.uk or 0333 034 8833. 

 

Useful information for over the festive season

Our last day for posting certificates to centres will be Wednesday 18th December 2024.

For our proctored exam service, relating to the Level 2 Award in Understanding Domestic Retrofit and the Level 1 Award in Health and Safety in a Construction Environment, please note you will not be able to schedule exams on the XAMs Assessment platform for the period 21 December 2024 to 1 January 2025 inclusive. This is to ensure our Customer Experience team are available to provide you with support, should you need it. Please accept our apologies for any inconvenience this may cause. Normal service will be resumed when the AIM office re-opens on Thursday 2nd January 2025.


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