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AIM Assessment
End-point assessments for the creative and cultural industries

Business Administrator EPA

The Business Administrator EPA is a Level 3 standard.

Business administrators have a highly transferable set of knowledge, skills and behaviours (KSBs) that can be applied in all sectors. This includes small and large businesses alike, from the public sector, private sector, and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

Businesses who utalise the standard can expect a range of benefits, we've listed a few in this blog.

The length of this apprenticeship is typically 18 months.

Gateway requirements

  • Level 2 English and maths
  • Completion of a portfolio

Assessment Methods

  • Knowledge test: multiple choice exam to last a maximum of 60 minutes and includes 50 equally weighted multi-choice questions with four possible answers each. This assessment should typically be passed before the apprentice progresses to the interview and presentation. 
  • Portfolio based interview: the interview is for 30-45 minutes and graded by the independent assessor. The portfolio provides a structure for this conversation. The portfolio should provide at least one piece of evidence for each of the minimum KSBs. The interview assesses: 
    • Understanding of the portfolio to validate competence shown.
    • Self-reflection of performance, demonstrating knowledge and how appropriate skills and behaviours have been applied. 
    • Judgement and understanding to explain appropriate examples. 
  • Project Presentation: the apprentice delivers a presentation on a project they have completed or a process they have improved. The presentation lasts 10-15 minutes, with a further 10-15 minutes for a Q&A session. The project is completed from month nine of the apprenticeship and should be completed prior to EPA being triggered. 

Indicative duration of assessment

The EPA will be completed within an EPA period lasting typically three months, starting when AIM has confirmed that all gateway requirements have been met.

More Information

Find out more on the Institute for Apprenticeships & Technical Education website.

We are members of the Association of Apprentices which unlocks access to a host of free resources and peer support aimed at helping apprentices maximise their apprenticeship.

If you would like to speak to our team about AIM end-point assessment services, please email 

Download our Business Administrator Leaflet
Please complete the form below to get your copy of our Business Administrator Leaflet, giving you all the information you need about using AIM as you EPAO.