About
Meet the team

Meet the team

Customer Experience Team

Contact details can be found below

Our customer experience team are here to help with any enquiries you may have. You can contact them on our general enquiries number: +44 (0)1332 341822. Lines are open from 9am to 5pm Monday to Thursday and 4:30pm on a Friday. Alternatively you can email: enquiries@aim-group.org.uk and they will get back to you within 48 hours.

If you would like to speak to an end-point assessment adviser, please call: +44 (0)1332 224654. Lines are open from 9am to 5pm Monday to Thursday and 4:30pm on a Friday. Alternatively you can email: assessment@aim-group.org.uk and they will get back to you within 48 hours.

If you would like to give us feedback, good and bad, please contact us on feedback@aim-group.org.uk

Each of our centres has a dedicated support team including a centre lead and a customer experience adviser. To find the contact details of your centre lead/customer experience adviser, please download our regional contacts map.

New to AIM?
Interested in finding out more about us?
Then contact one of our business developent leads:

Mick Woodward (Qualifications)
Will Cummins  (End-point assessment)